Privacy policy

This privacy policy explains how detailingclub.lv collects, uses and protects your personal data when you visit our website or make purchases in our online store.

We are committed to protecting your privacy and processing personal data in accordance with the European Union's General Data Protection Regulation (GDPR) and the laws and regulations of the Republic of Latvia.

1. Personal data controller

The personal data controller is: SIA “RDNB”

Registration number: 40203693532

Juridiskā adrese: Riga, Zeltiņu iela 9 – 31, LV-1035

Email: info@detailingclub.lv

Website: https://detailingclub.lv

If you have any questions about the processing of your personal data or would like to exercise your rights, please contact us using the email address provided.

2. What information do we collect?

We may collect the following personal data:

first and last name
delivery address
billing address
email address
telephone number
information about orders placed
payment information (payment is processed by payment service providers)
IP addresses
browsing information and device data

This data may be collected when:

make a purchase in our online store
register a user account
contact us via email or contact form
you use our website

3. Purpose of using personal data

Your personal data may be used for the following purposes:

for order processing and delivery
for payment processing
customer service
for communication about order status
to ensure the operation of the website
for website performance improvement and analytics
to fulfill legal obligations
to prevent fraud and ensure security

3.1. Legal basis for processing personal data

Conclusion and execution of the contract (order and delivery processing).
Fulfillment of legal obligations (accounting and tax regulations).
The legitimate interests of the controller (ensuring website security and improving services).

4. Payment processing

Payments in our online store are processed using third-party payment service providers. When making a payment, the necessary information may be transferred to the relevant payment service provider to ensure the processing of the transaction. Detailingclub.lv does not store full payment card details in its system.

5. Transfer of personal data to third parties

Your personal data may be transferred to third parties only if it is necessary to provide services, for example:

delivery service providers (e.g. Omniva, DPD, Venipak);
payment service providers;
IT and hosting service providers;
analytics service providers.

All cooperation partners are selected with the aim of ensuring appropriate protection of personal data.

6. Cookies

Our website uses cookies to ensure the functionality of the website and to improve the user experience. Cookies may be used to:

ensure the technical operation of the website
save user preferences
analyze website traffic
improve website functionality
The online store also uses technical cookies, which are necessary for the operation of the shopping cart and order processing. These cookies are essential for the functionality of the website and without them the website cannot function fully.

The user can control the use of cookies in their browser.

7. Analytics tools

Our website may use analytics tools, such as Google Analytics, to analyze website traffic and improve website performance. This data is generally collected in an anonymous form and is used for statistical purposes only.

8. Storage of personal data

Personal data is only stored for as long as necessary:

for order fulfillment
to meet accounting and legal requirements
to provide customer service

If necessary, data can be deleted or anonymized.

9. Your rights

According to GDPR, you have the following rights:

request access to your personal data
request data correction
request deletion of data
restrict data processing
object to data processing
request data portability

To exercise your rights, please contact us by e-mail: info@detailingclub.lv. You also have the right to file a complaint with the Data Protection Inspectorate (DVI) if you believe that the processing of your personal data violates the requirements of regulatory enactments (more information: www.dvi.gov.lv).

10. Data security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction.

11. Privacy Policy Changes

Detailingclub.lv reserves the right to update this privacy policy at any time. Changes will be effective upon posting on this page.

Last updated: April 2026